Terms and Conditions
Welcome to Ali Super Store! By accessing our store, purchasing products, and using our services, you agree to these Terms and Conditions. Please read carefully, as these terms govern your interactions and transactions with Ali Super Store.
1. General Information
Ali Super Store specializes in non-food products, including household items, personal care products, and more.
- Location: 7/D Tehsil Depalpur, District Okara, Punjab, Pakistan.
- Contact: Phone – 0307-9604230 | Email – info.alisuperstore@gmail.com
2. Product Availability
- In-Store and Local Delivery: Our products are available for purchase in-store and through local delivery within our service area.
- Subject to Availability: Product availability may vary. If an item is unavailable at the time of order, we will notify you and may offer an alternative or a backorder option if applicable.
3. Ordering and Payment
- Order Placement: Orders can be placed in-store, by phone, or via email. We will confirm product availability and total cost before processing your order.
- Accepted Payment Methods: We accept cash on delivery for local deliveries, as well as other payment methods in-store. Contact us for available options.
- Order Confirmation: Once payment is confirmed, we will provide you with a confirmation and delivery/pickup details.
4. Delivery Policy
- Local Delivery: Available for customers within Tehsil Depalpur and nearby areas. Delivery charges apply based on location and order size.
- Delivery Timing: Orders are typically delivered within 1–2 business days. Orders placed outside business hours will be processed the next business day.
5. Returns and Refunds
- Return Eligibility: Returns and exchanges are available on eligible items within 7 days of purchase. Items must be in original packaging, unused, and accompanied by proof of purchase.
- Non-Refundable Items: Certain items, such as personal care products and clearance items, are non-refundable. For detailed conditions, please refer to our Refund Policy.
- Defective Items: If a product is found defective or incorrect, please contact us immediately. We will arrange for a replacement or refund if eligible.
6. Customer Obligations
- Accurate Information: You are responsible for providing accurate contact details, delivery information, and payment details. We are not responsible for issues arising from incorrect information.
- Compliance with Terms: By purchasing from Ali Super Store, you agree to use our products lawfully and responsibly. Misuse of products or services will not be tolerated.
7. Privacy and Data Use
We respect your privacy and handle personal information as per our Privacy Policy. By using our services, you agree to our practices regarding data collection, storage, and usage for order processing and communication.
8. Limitation of Liability
Ali Super Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. This includes issues related to third-party providers or delivery services. We are committed to maintaining high-quality standards but cannot be held responsible for issues beyond our control.
9. Amendments to Terms
Ali Super Store reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website or communicated directly. Continued use of our services after changes implies acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from these terms or use of our services shall be resolved under the jurisdiction of the courts in Okara, Punjab, Pakistan.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Phone: 0307-9604230
- Email: info.alisuperstore@gmail.com
- Address: 7/D Tehsil Depalpur, District Okara, Punjab, Pakistan.
Thank you for shopping with Ali Super Store! We are dedicated to providing high-quality products and a reliable shopping experience.