Privacy Policy

Ali Super Store is committed to protecting the privacy of our customers. This Privacy Policy explains the types of personal information we collect, how it is used, and the measures we take to ensure its security. By using our services, you consent to the practices described in this policy.

1. Information Collection

We collect certain personal information to provide and improve our services, including when you:

  • Place an order or inquire about products.
  • Contact us via phone or email.
  • Visit our store or interact with us online.

Types of Information Collected:

  • Personal Information: Name, contact number, email address, and address for delivery and communication.
  • Order Details: Information related to your purchases, including product details and order history.
  • Payment Information: Information required for processing payments, such as bank or mobile wallet details (secured by trusted payment processors).
  • Technical Information: Information like IP address and device type when visiting our website (if applicable) to improve our digital services.

2. Use of Information

We use the information collected to:

  • Process Orders: To confirm and fulfill your orders, arrange delivery, and handle returns or exchanges.
  • Customer Service: To respond to inquiries, provide support, and resolve any issues.
  • Marketing and Promotions: To inform you about special offers, new products, and updates (only if you have opted to receive such communications).
  • Security and Compliance: To prevent and address fraud, unauthorized activities, and to comply with legal obligations.

3. Information Sharing and Disclosure

Ali Super Store does not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

  • Service Providers: We may share information with third-party service providers who assist with order fulfillment, payment processing, and customer support.
  • Legal Obligations: We may disclose information when required by law, or to protect our rights and ensure the safety of our customers and staff.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction:

  • Encryption: Sensitive information, including payment details, is encrypted during transmission.
  • Restricted Access: Only authorized personnel have access to personal information, and they are required to maintain its confidentiality.
  • Regular Security Reviews: We regularly update our security practices to ensure ongoing protection of your data.

5. Your Choices and Rights

You have the right to:

  • Access and Update Information: Contact us to view or update your personal details.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional communications at any time by contacting us or following the unsubscribe link (if applicable).
  • Request Deletion: You may request the deletion of your personal information, subject to legal and operational limitations.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve our online services and enhance your shopping experience. You can manage cookies in your browser settings, although disabling them may impact certain website functions.

7. Third-Party Links

Our website or communications may include links to third-party websites. This Privacy Policy does not apply to these sites, and we are not responsible for their privacy practices. Please review their policies separately.

8. Policy Changes

Ali Super Store may update this Privacy Policy periodically. Any changes will be posted on our website or communicated directly. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Phone: 0307-9604230
  • Email: info.alisuperstore@gmail.com
  • Address: 7/D Tehsil Depalpur, District Okara, Punjab, Pakistan.

Thank you for trusting Ali Super Store with your information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.